- Skelbimas
- Atlygis/Miestas
- Apie įmonę
Area
We are taking care of the estate of deceased Danske Bank customers: accounts, funds, housing loan, etc. Our team is working with the Swedish and Finnish markets, and we use both Scandinavian languages daily.
We collaborate a lot with the legal department and customer service, and we have direct contact with the heirs of the deceased client s estate. The team consists of 18 unique employees and personalities. We have four Swedish-speaking employees who cover the Swedish market, eight employees who speak Finnish, and six employees who speak both Finnish and Swedish and cover the Finnish market.
Depending on your experience and knowledge, we may offer you a different seniority for the role.
The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).
You will:
- Check the provided documentation: testaments, deeds of distribution, inventory deeds, powers of attorney, genealogical records and creating genealogical trees, and relinquishments of inheritance
- Perform customer requests: selling custodies, removing mandates in case of conflicts between heirs
- Contact customers, other banks, and other legal entities via various channels
- Special case handling of subtleties with heirs that are living in Sweden and deceased Finnish Danske Bank customers
About you:
- Finnish language skills: reading, writing, and understanding (at least at B1 level) (for which you will receive a monthly language allowance, that depends on your language knowledge level)
- Previous experience with administrative tasks
- High level of accuracy and quality
- Good communication skills and a willingness to navigate changes
- Feedback culture advocate
- Upper-Intermediate English language skills
- The Swedish language would be beneficial
We offer
Monthly salary range from 1440 EUR to 2160 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
- Additional days of vacation
- Canteen services and free fruits
- Health insurance
- Third pillar pension fund
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Laikas
- Visa darbo diena
Kalbos
- Anglų
- Lietuvių
Operations Officer with Finnish Language Skills
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.