Officer in Service Delivery

Danske Bank Lithuania

Skelbimas
Atlygis/Miestas
Apie įmonę

Area

Our team plays a crucial role in ensuring that employees are reimbursed for expenses incurred while performing their job assignments on behalf of the company. By verifying and validating expense reports, our team ensures that the companys expense policy is followed and that employees are reimbursed in a timely and accurate manner. This enables the company to succeed as we ensure a positive relationship between the company and its employees. We are a small team of only 8 people (including the team lead) located in Vilnius.

Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

You will:

Handle expense claims from employees
Communicate and guide our colleagues via e-mail, chat or call
Create, develop and update documentation and procedures
Maintain and improve quality in service delivery
Have a possibility to support SAP Concur implementation project, participate in new initiatives
Implement LEAN systems to optimize daily work routines and increase operational efficiency
Collect and act on feedback or suggestions for improvement

About you:

Previous experience working with operations or administrative tasks would be a beneficial asset
Fundamental understanding of bookkeeping principles
Experience with SAP Concur would be a beneficial asset
You are a team player with great communication and collaboration skills
Proactive, detail orientated and eager to learn
Advanced English both in speaking and writing

We offer

Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation
Canteen services and free fruits
24/7 gym services and group trainings
Third pillar pension fund

Mėnesinis bruto atlyginimasBruto/mėn. € 1400 - 2100

Vietovė

Lietuva

Laikas

Visa darbo diena

Kalbos

Anglų
Lietuvių

Kontaktinis asmuo
Officer in Service Delivery

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.