Customer Service Representative in Swedish language

Transcom Worldwide Vilnius, UAB

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About us and position:

Transcom is a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. We are looking for a Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!

Join us as a Customer Service Representative!

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:

Work for one of the fastest-growing industry start-ups in Europe
Respond to customer queries in a timely and accurate way, via phone or chat
Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues!

What's in it for YOU!

Start working choose the best workload for you - full-time, 0.8, 0.75 or 0.6
Opportunity to choose work type: office or hybrid;
Various work schedule: department works 24/7 every day;
2-week training course from 09:00 - 17:30 that will introduce you to the specifics of the job;
Career opportunities;
Performance and referral bonuses;
Continuous development through our internal learning platforms and external training;
Corporate, sport and social responsibility events;
Perks.lt discounts;
Salary - 1512-1949 Eur (Gross). Salary provided for daytime and full-time work.

What we are looking for:

Great Swedish and English skills (both B2 level or higher)
Strong verbal and written communication and interpersonal skills, such as empathy and listening
Ability to quickly absorb information, adapt and respond to change
Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support

What Life at Transcom is like!

At Transcom, were relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. Thats just how we are at Transcom. Here we care and root for each other. Youre included, just as you are, from day one. And with the right mindset, theres no end to how far we can go together.

We are objective in our recruitment process, so we use standardized testing to get to know you better. Look for tests in your email after applying.

Mėnesinis bruto atlyginimasBruto/mėn. € 1512 - 1949

Papildoma informacija: Salary is calculated working daytime hours.

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Kontaktinis asmuo
Human Resources

Transcom vienas lyderiaujančių pasaulyje kontaktų centrų, teikiantis profesionalias klientų aptarnavimo, pardavimų, techninės pagalbos, skolų valdymo paslaugas. Transcom veikia 25-ose pasaulio šalyse, visame pasaulyje 80-yje kontaktų centrų ir namuose dirba 30 000 darbuotojų, kurie dirba su didžiausiomis įmonėmis/žinomiausiais prekiniais ženklais ir teikia jiems paslaugas 33-mis kalbomis.

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000 customer experience specialists at 80 contact centers across 25 countries, delivering services in 33 languages to international brands in various industry verticals.

Įmonės tinklalapis: https://lt.transcom.com/lt/careers