Client Order and Billing Specialist (French Speaker)

Notified

Skelbimas
Atlygis/Miestas
Apie įmonę

Information

LOCATION: Vilnius, Lithuania

SALARY: from 24,000 EURO gross annually (depending on experience and qualifications, for example: additional language skills)

HYBRID MODEL: 3 days in the office

As a Client Order and Billing Specialist (official title Associate Lead to Cash Representative), you will be serving both internal and external customers across the world. As a key member of our team, you will play a crucial role in assisting Sales/Account Management Team with pre-contract tasks, such as creating accounts, adding contacts. Additionally, you will be responsible for managing client orders ensuring accuracy, timely communication, and exceptional customer satisfaction. Team acts as a cross-departmental liaison for the Business, Legal, Finance, Account Management and Service teams.

Tasks will include (but not limited to):

Owning the creation and approval of accounts.
Support the order-to-bill process.
Enhances the customer experience of billing issues, through owning billing query resolution.
Work within agreed processes to ensure issues are resolved promptly and to the satisfaction of clients.
Research and obtain information required to process orders and resolve billing issues.
Field client billing queries, coordinate resolution with stakeholders, provide clients with regular updates until resolution is met.
Partner with Account Management Team on specific client cases to understand client asset portfolio and billing.
Processing clients cancel requests and credits.

What youll bring:

Bachelors degree in Finance, Accounting, or a related field.
Fluency in English and French.
Proven experience in order processing, customer service, or related roles.
Strong attention to detail and accuracy in data entry and order verification.
Excellent communication skills, both written and verbal.
Proficiency in using order management software and Microsoft Office Suite.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Problem-solving skills and ability to address issues proactively.
Customer-focused mindset with a commitment to delivering exceptional service.
Team player with the ability to collaborate and build positive relationships across departments.

What youll receive:

Modern office located in the Business Stadium Complex 15 min walk from the Old Town!
Easy commuting via public transport
Free underground parking for employees
Coffee, tea, fruits, and other snacks
Learning sessions, team building events and other activities
Yearly social events Summer and Christmas Parties
International work environment
Innovative culture that rewards creative thinkers
Hybrid work (office/home)
Private medical and health insurance
Fitness activity sponsorship
Holiday entitlement 24 days per year
Extensive learning opportunities via our in-house virtual university with >8,000 online courses
Quarterly Recognition Awards
Referral Bonus Scheme

Who is NOTIFIED?

Notified® is a business segment within West, and is the worlds only communications cloud for events, public relations, and investor relations to drive meaningful insights and outcomes. Our Events Cloud enables event planners, marketers, and communications professionals to create unforgettable experiences which build brand and community engagement through hybrid events, conferences, trade shows, town halls, and product launches. Notifieds PR Cloud enables public relations professionals to reach global audiences, monitor brand sentiment, send press releases via GlobeNewswire®, measure success, and drive earned media. Navigate the media landscape and tap into real-time analytics from an integrated, intelligent, and easy-to-use platform. The Investor Relations Cloud enables investor relations professionals to manage communications earnings calls, regulatory filings, press releases, investor days, and IR Websites to maximize shareholder value. Activate your market strategy and manage dynamic communications and regulatory requirements from one platform.

Our recent awards:

Best Press Release Distribution Company, MarTech Breakthrough Awards
PR Innovation of the Year, Gold Stevie® Winner, 2023 American Business Awards
Marketing/Public Relations Solution, Gold Stevie® Winner, 2023 American Business Awards

Whats next

Qualified candidates will be contacted by a member of our in-house recruitment team to kick-start the recruitment process (preliminary assessments and/or telephone interview).

Apply now to join our successful team!

Please note:

Subject to local legislation, and as applicable to the position to which you have applied, Notified may require your consent at the point of offer to complete certain background screening checks including (but not limited to) Legal right to work in the relevant country, reference checks, Credit checks and Criminal checks. Failure to complete these checks / meet the required criteria may result in offer withdrawal.

Notified has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer Veterans/Disabled and Other Protected Categories.

At Notified we don't just accept difference - we celebrate it, support it, and build success upon it. We are proud to be an equal opportunities employer and no part of this advertisement is intended to discriminate on any grounds.

Mėnesinis bruto atlyginimasBruto/mėn. € 1900 - 2250

Vietovė

Lietuva

Laikas

Visa darbo diena

Įgūdžiai

Customer Service Attention to Detail Finance

Kalbos

Anglų
Prancūzų

Kontaktinis asmuo
Lina Mačionytė
+37061383455

Notified® is a business segment within West, and is the worlds only communications cloud for events, public relations, and investor relations to drive meaningful insights and outcomes. Our Events Cloud enables event planners, marketers, and communications professionals to create unforgettable experiences which build brand and community engagement through hybrid events, conferences, trade shows, town halls, and product launches. Notified's PR Cloud enables public relations professionals to reach global audiences, monitor brand sentiment, send press releases via GlobeNewswire®, measure success, and drive earned media. Navigate the media landscape and tap into real-time analytics from an integrated, intelligent, and easy-to-use platform. The Investor Relations Cloud enables investor relations professionals to manage communications earnings calls, regulatory filings, press releases, investor days, and IR Websites to maximize shareholder value. Activate your market strategy and manage dynamic communications and regulatory requirements from one platform.

Our recent awards:

Best Press Release Distribution Company, MarTech Breakthrough Awards
PR Innovation of the Year, Gold Stevie® Winner, 2023 American Business Awards
Marketing/Public Relations Solution, Gold Stevie® Winner, 2023 American Business Awards

Įmonės tinklalapis: http://www.notified.com