- Skelbimas
- Atlygis/Miestas
- Apie įmonę
ABOUT THE JOB:
We are currently looking for positive and friendly Service Agents to join our Service team in Vilnius.
If you are a team player with strong communication skills and love engaging with customers via written communication please take a look at our job description below and apply.
The work is done in shifts with a 2-2-3 shifts system with working hours from 15:00-03:00.
RESPONSIBILITIES:
- Respond to customer service inquiries via channels such as webchat, emails, social media, and others
- Following all service-related procedures while handling and resolving customer complaints
- Work with the service team to ensure proper customer service is being delivered
- Other related tasks
REQUIREMENTS:
- High school diploma or equivalent
- Previous customer service experience
- Excellent written and verbal skills in English
- Good basic computer skills
- Strong communication skills
- Excellent service and problem-solving skills, great attitude, and flexibility skills
- Take initiative, good organizational skills, and independent work.
- Customer orientation and ability to adapt/respond to different types of characters
- Knowledge of Freshworks or other similar ticketing systems (would be an advantage)
BENEFITS:
- Friendly, diverse & international work environment in a fast-moving and fascinating aviation industry
- Opportunity for personal and professional growth in the exciting and growing aviation company
- Travel on standby tickets with PLAY
- Equipped kitchen with foosball/pool table, fresh fruit, tea, and coffee
- Company outings or in-office team events
- Additional Health insurance
Papildoma informacija: Free parking
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Lvivo str. 101
Laikas
- Visa darbo diena
Įgūdžiai
Kalbos
- Anglų
Monika Malyškienė
+37068512145
PLAY is an Icelandic low-cost airline offering flights to popular destinations in a cost-efficient manner for both passengers and the planet. Our fleet consists of newer Airbus A320neo and A321neo aircraft which emit fewer greenhouse gases and get our passengers to their destinations with a minimal carbon footprint.
At PLAY, safety comes first, with our core principles being on-time performance, simplicity, happiness, and low prices.
At PLAY we are building a great team with a unique, diverse, and inclusive atmosphere. We are committed to providing a safe and positive environment for all our employees that is free from discrimination and harassment of any kind. We want to onboard enthusiastic and energetic people who want to help change the course of aviation.
We only accept applications through https://www.flyplay.com/en/jobs.