Data Management and Administration Representative, German Speaker

DexCom Lithuania, UAB

Details
Highlights
Company

About Dexcom:

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the companys inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

Summary:

As a Data Management and Administration Representative within our Inside Operations function, you will have a significant role in supporting the Data Management and Administrative department in Germany, by using incoming documents, initiating associated processes, creating, and maintaining relevant CRM data. Furthermore, you will closely collaborate with interdisciplinary teams, ensuring seamless execution of administrative procedures and making a substantial contribution to advancing the company's operational objectives in the German market.

About the Role:

Verify and process all the incoming customer related documents in CRM system.
Creation and maintenance of relevant CRM data for customers and medical institutions.
Manage customer data, orders and contact forms received from existing and potential customers.
Maintain task logs and facilitate communication between departments.
Training staff members on operational processes and tools.
Support for existing as well as new projects and business initiatives.
Undertake any other duties or responsibilities as assigned by the management to support the overall objectives of the team and the company.

About You:

Exceptional attention to detail and accuracy.
Strong proficiency in utilizing tech-systems and digital tools.
Excellent German and English language skills.
Strong verbal and written communication skills.
Adaptability to changing priorities and tasks.
Problem-solving skills by working independently and in collaboration with other teams.
Time management and task prioritization skills.
Strong ability to collaborate and drive results.
Ability to interpret reports, read and follow through documentation such as procedure manuals and operating instructions.
Proficiency in using Microsoft Office Suite and at least basic knowledge of CRM systems like Salesforce.
Proven experience in administrative operations is highly desired.

We offer:

Opportunity to work in a global, innovative, fast-growing company with 8,000+ awesome colleagues.
We are offering a hybrid working arrangement, allowing employees the flexibility to work both remotely and in the office.
5 additional vacation days.
Health, Life and Accident insurance.
Health and Wellness programs.
Private Pension plan.
Access to the best-in-class training and development programmes.
Team buildings and events.
Competitive salary and additional bonuses.

Sounds like you? Apply!

Monthly base salary for this position is from €1,643.33 to €1,933.33 gross. Final offer will depend on your qualifications, competencies, and professional experience

Monthly gross salaryGross/mo € 1643 - 1933

Additional information: Final offer will depend on your qualifications, competencies, and professional experience.

Location

Lithuania

Remote work opportunity

Time of work

Full-time

Languages

German
English

Contact person
Gintarė Narmontaitė-Kahraman

Founded in 1999, Dexcom empowers people to take control of their diabetes through innovative continuous glucose monitoring systems. By listening to the needs of users, caregivers and healthcare providers, Dexcom simplifies and improves diabetes management around the world. Headquartered in San Diego, California, with additional offices in the U.S., Europe, and Asia Pacific, the company employs approximately 8,000 people.

Vilnius Global Business Services centre supports Dexcom operations and its customers across the EMEA region and will expand the companys patient support, customer advocacy, finance and accounting operations in Europe.